Division of Finance • IT Services Portal

eduroam

eduroam is a secured wireless network that allows students, faculty and staff to use their home institution's credentials (for Penn affiliates, their PennKey) to access wireless network services, when visiting other eduroam participating institutions without having to set up a guest account. eduroam can be found in all locations where AirPennNet service is available.

Visitors to Penn from other institutions that participate in eduroam should obtain configuration instructions and installation software from their home institution.

Configuring eduroam

Penn affiliates who wish to configure eduroam on their wireless devices can download an installation wizard from:

• http://eduroam.upenn.edu

Clicking the link above will invoke the installation wizards and will present you with the following:

The installation wizard will automatically detect the type of device you are using. You can always select your device if it is different than what appears. Once you select the type of device you are using, click the "JoinNow" button to begin the installation and configuration of the device. Laptop computers will require admin privileges to install. Also, you will need to be on location at campus to install it successfully. 

If you require assistance with installation, please contact the ITS Helpline, x8-HLPU, (215.898.4578) or submit a Freshdesk ticket (https://financeits.freshdesk.com). 

Using eduroam at other participating institutions

First ensure your device is configured properly on Penn's eduroam network. At a participating eduroam institution, connect to the eduroam network.

A list of other participating institutions can be found on the eduroam website:

• https://www.eduroam.org/where/