Follow the steps below to re-enroll in Two-Step Verification using Duo Mobile:
1. Access the Two-Step Verification page: https://upenn.edu/manage-twostep
2. At the Penn WebLogin screen, enter your PennKey username and password, and click Log in.
4. Duo Mobile is a two-factor authentication application that provides a second-step authentication service to protect against account takeover and data theft. Duo Mobile is a free app that is downloadable from the App Store (for iOS) or Google Play Store (for Android). You may be prompted to type code onto your DUO Mobile app.
5. Find your current phone_push tile and click on I have a new phone web link.
6. You will be prompted to set up your new phone, click Get started
7. You will be prompted to download DUO Mobile onto your new phone from the App Store or Google Play. Click on Next
8. You will see a QR code displayed:
9a. Open the Duo Mobile app on your device, tap Add Account (if you have no other profiles) or the plus (+) sign (to add an additional profile to already existing Duo profiles),
9b. Select Use QR code in the Duo Mobile app and point your device's camera at the QR code on your screen. The Duo-Protected University of Pennsylvania account appears in your Duo Mobile app. Tap Save.
10. You have now added Duo Mobile to your device.
You can now use Duo Mobile to log in using a push notification sent to your mobile device. Since you added a phone number, you can also use text messages and phone calls.
11. You have now successfully enrolled in Duo Mobile.
12. Click Continue. You may add another verification method, or If you don't wish to add another verification method, click Skip for now.
13. Your two-step profile will now display the new phone tile.
