PennFlex Phones

Headsets recommended for the PennFlex phone system
While working in a remote environment, you may want consider using a headset to enhance your telecommunications performance.  A headset is ideal for virtua...
Fri, 4 Aug, 2023 at 11:49 AM
Getting Started with the PennFlex Phone System
Penn offers the flexibility to make or receive calls from your Penn phone number 3 different ways: Your physical Polycom phone at your Penn workstation...
Tue, 17 Oct, 2023 at 9:28 AM
Using Your Polycom Phone
Your Polycom phone is the physical phone located at your Penn Workstation. It is part of the PennFlex Phone system that works in conjunction with the Webex ...
Tue, 17 Oct, 2023 at 9:29 AM
Webex Desktop: Check Voicemail, Call Forwarding
Check Voicemail Click on the “Voicemail” cassette tape icon on the left menu bar. There are two tabs near the top of the window: select “Inbox’ to see all...
Tue, 17 Oct, 2023 at 9:29 AM
Webex Desktop: Making, Answering and Viewing Calls
Make a phone call Click on the “Contacts” phonebook icon on the left menu bar. Hold your mouse over a contact and click the green Phone icon to start an...
Tue, 17 Oct, 2023 at 9:29 AM
Webex Desktop: Signing In
Launch Webex on your phone or computer by clicking its icon. Select the "Sign In" button Enter your Penn email address, select "Next"...
Tue, 17 Oct, 2023 at 9:29 AM
Webex Desktop: Managing Contacts
Add a contact Select the plus (+) icon in the top right then “Add a contact”. A new window will pop up; in the dropdown box, you can choose to add t...
Tue, 17 Oct, 2023 at 9:30 AM
Webex Mobile: Signing In
Open the Webex app on your mobile device or tablet by selecting the icon   Select the "Sign In" button Enter your Penn email address, select...
Tue, 17 Oct, 2023 at 9:30 AM
Webex Mobile: Installing the Webex App On Your Device
Installing Webex on your mobile device iPhone Customers: Open the App Store on your iPhone. Search for Webex and Click on the Cloud Icon to install...
Tue, 17 Oct, 2023 at 9:30 AM
Webex Mobile: Making, Answering and Viewing Calls
Make a Phone Call Select the “Contacts” phonebook icon at the bottom of the screen, then select a contact. On the next page, select the purple Phone ...
Tue, 17 Oct, 2023 at 9:30 AM